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Privacy Agents

TERMS AND CONDITIONS OF SERVICE

Last updated: April 2025

The website (Youforget.me) provides the necessary electronic, IT, and telematic means for you to benefit from the services offered by Youforget.me as part of its business activities. The use of such means and the resulting access to services imply your unconditional acceptance of the contractual conditions governing them, as detailed below.

1. INTRODUCTION

Welcome to Youforget.me. These Terms and Conditions of Service (hereinafter, the “Terms”) govern access to and use of the Youforget.me platform (the “Platform”) and the services offered through it.

By registering and using our services, you agree to be bound by these Terms.

If you do not agree with these Terms, you must refrain from using the Platform.

These Terms outline the conditions under which users can access Youforget.me, including:

  • The rights and responsibilities of both the user and the company.
  • The available services and conditions for their use.
  • The applicable regulations for the provided services.
  • The responsibilities of both parties in case of disputes or issues.

The Platform is designed to help users manage their digital privacy and exercise their data protection rights.

2. AGREEMENT BETWEEN USER AND COMPANY

This document constitutes a legally binding contract between the user and Youforget.me.

By accessing, browsing, or using the Platform, the user agrees to be bound by these Terms.

If the user does not agree with any part of these Terms, they may not use Youforget.me’s services.

Youforget.me reserves the right to modify these Terms at any time.

Modifications will be notified to users through the Platform or via email.

If the user continues to use the Platform after the Terms have changed, they are deemed to have accepted the changes.

If the user disagrees with the changes, they must stop using the Platform and delete their account.

3. SERVICES OFFERED

Youforget.me provides advanced tools for digital privacy management.

The services include, but are not limited to:

  • Digital footprint analysis and control: Identification of personal information available online via our E-wink app.
  • Exercise of rights under the General Data Protection Regulation (GDPR): Right to erasure, access, rectification, restriction, and deletion of personal data.
  • Digital privacy reports: Detailed assessments of online exposure of personal data via E-wink.
  • Notification and communication with data controllers: Assistance in contacting entities that handle the user’s personal information.
  • Certified digital evidence capture: Generation of digital proof.

Users agree to:

  • Provide truthful and up-to-date information when registering their account.
  • Not use the Platform for illegal, fraudulent, or malicious purposes.
  • Not impersonate another person or entity.
  • Not use bots or automated tools to interact with the Platform.
  • Not attempt to compromise the Platform’s security or integrity.

Violation of these rules may result in suspension or termination of the user’s account.

 

LIMITATION OF LEGAL SERVICES AND RESULTS

Youforget.me is a platform that offers tools for digital privacy management, evidence collection, and assistance in submitting data rights requests to third parties. It is important to note that we are NOT a law firm and do NOT offer legal advice or representation in judicial or administrative proceedings.

We do not offer legal representation:

  • Youforget.me does NOT act as a legal intermediary, advisor, or representative in any court or extrajudicial proceeding.
  • We do not provide legal defense, personalized litigation advice, or file claims on behalf of users.
  • Users requiring legal support must contact a data protection or digital rights lawyer.

Our services include:

✔ Certified capture of digital content that may serve as evidence.
✔ Assistance in sending requests to companies/platforms to exercise GDPR rights.
✔ Digital footprint monitoring and analysis.

However, we do NOT guarantee that:

❌ Third parties will comply with user requests.
❌ Identified content online will be removed or delisted.
❌ Platforms, search engines, or data controllers will accept or act on our requests.

Users understand and agree that Youforget.me only provides tools and processes—automated or manual—for data protection, but cannot force third parties to delete, modify, or delist information.

  • Responses to requests depend solely on each platform’s or company’s policies.
  • Youforget.me does not guarantee specific outcomes and is not liable if requests are denied.
  • Users are responsible for seeking legal assistance if necessary.

 

Non-actionable Case Classification

The “Non-actionable Case” status applies when, after legal review, it is determined that removal or modification is not feasible.

Reasons may include:

  • The content is not protected under GDPR, DMCA, or other laws.
  • The referenced URL or content is not individually identifiable.
  • The content cannot be clearly linked to the requesting user.
  • Removal is not technically or legally viable.

This decision is made solely by Youforget.me’s legal team and will be communicated via the Platform or email. It signifies the end of that request’s process.

By using Youforget.me, the user acknowledges that:

  • The Platform does not replace professional legal advice.
  • Youforget.me is not liable if third parties refuse or ignore requests.
  • For more advanced legal actions, a specialized attorney must be consulted.

In short, Youforget.me facilitates privacy management and rights requests but does not control third-party responses or provide legal representation.

4. PRICING AND FEATURES

Youforget.me offers various service plans:

Paid plans (subscription or one-time payment):

  • Access to advanced privacy tools.
  • More data removal requests.
  • Detailed privacy reports.
  • Priority support and personalized assistance.

Prices may change at any time.

Subscribers will be notified of price changes at least 30 days in advance.
Pricing details are outlined in the service agreement.

5. PAYMENTS AND BILLING

Payments can be made via:

  • Credit or debit card (Visa, Mastercard, etc.).
  • Stripe.
  • Bank transfer (in specific cases).

An electronic invoice is issued after each payment.

Refunds are not provided unless required by law or due to an error by Youforget.me.

Plan cancellations will take effect at the end of the current billing cycle, with no refund.

6. CONTRACT DURATION AND TERMINATION

The contract is effective from the moment the user accepts these Terms and remains active for the duration of the subscription or until the services are fully used.

Users may cancel their account at any time but must meet any outstanding payment commitments.

Youforget.me may suspend or terminate an account if the user:

  • Breaches these Terms.
  • Engages in fraudulent or illegal activities.
  • Compromises the Platform’s security or that of other users.

7. RESPONSIBLE USE

Users agree to use the Platform ethically and legally.

Strictly prohibited:

  • Illegal or fraudulent activities.
  • Unauthorized access to others’ information.
  • Posting or sharing offensive or harmful content.
  • Disrupting normal Platform operations.

Violation may result in immediate account suspension, without notice.

8. INDEMNIFICATION

The user agrees to indemnify and hold harmless Youforget.me and its affiliates, officers, and employees from any claims or expenses (including legal fees) resulting from:

  • Breach of these Terms.
  • Improper use of the Platform.
  • Violation of third-party rights.
  • Misuse of information obtained via Youforget.me.

Users agree to cooperate in any defense proceedings.

9. DATA PROTECTION AND CONFIDENTIALITY

Youforget.me processes personal data in compliance with its Privacy Policy and the GDPR.

Collected data includes:

  • Contact info (name, email, phone).
  • Payment and billing details.
  • Platform usage data (activity logs, queries).

Data is used solely for service provision and will not be shared without user consent unless legally required.

Users have the right to:

  • Access their data.
  • Correct inaccurate information.
  • Request deletion when data is no longer needed.
  • Object to processing for legitimate reasons.

Contact: dpd@youforget.me

Refer to the full privacy policy for more details.

10. DISCLAIMER AND LIABILITY LIMITATION

Use of the Platform is at the user’s own risk.

Services are provided “as-is” and “as available”, without warranties.

We do not guarantee:

  • Continuous or error-free operation.
  • That results will meet expectations.
  1. Service Quality

Users are responsible for protecting their devices from malware or similar risks.

We are not liable for damage to user systems during service use.

  1. Service Availability

Platform access relies on third-party providers, such as telecom networks. Service may be interrupted, suspended, or limited without notice.

We are not liable for damages due to outages or connectivity failures.

  1. Admissibility of Evidence

Our digital evidence capture system is designed for credibility but does not guarantee acceptance in court or administrative settings.

We ensure authorities can access the source data, but acceptance of evidence depends on each authority.

We are not liable for:

  • Direct or indirect damages.
  • Data loss or system issues.
  • Failures caused by third parties.
  • Force majeure events (e.g. cyberattacks, natural disasters).

Total liability is limited to the amount paid by the user in the last 12 months.

12. INTELLECTUAL PROPERTY

Youforget.me S.L. holds all intellectual and industrial property rights over the Platform and its content (e.g. images, software, logos, etc.).

All rights reserved.

Reproduction, distribution, or public communication for commercial purposes is prohibited without prior authorization.

Users may not:

  1. Copy, modify, or distribute content without permission.
  2. Reverse-engineer or attempt to extract source code.

Violations may result in legal action.

Trademarks and trade names remain property of Youforget.me or third parties.

13. GOVERNING LAW AND JURISDICTION

These Terms are governed by Spanish law and EU regulations on data protection and e-commerce.

Disputes will be subject to the courts of Seville, unless otherwise mandated by law.

14. MODIFICATIONS TO TERMS

Youforget.me may update these Terms at any time.

Changes will be communicated via the Platform or email within 30 days.

Continued use after changes implies acceptance.

Users may delete their account if they disagree.

15. SEVERABILITY

If any part of these Terms is deemed invalid or unenforceable, it will be interpreted as closely as possible to its original intent, without affecting the rest of the Terms.

16. CONTACT

For questions or to exercise your rights, contact:

📧 Email: info@youforget.me
📞 Phone: +34 640 535 976
🌍 Website: www.youforget.me
📍 Mailing address: Avenida Pablo Picasso, 74, (41940), Tomares, Seville.

By using YouForget.me, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.